Frequently Asked Questions
- MMA App
- MPS
- Membership
- PPS
- Ethics
- SCHOMOS
- MPSN
- MJM
- Berita MMA
- Medefend
- COVID-19
MMA App
Kindly email the following details to our IT team [email protected] :
- IC number
- Full name
- Contact number
- Email and mobile app password.
Check MMA Website link at https://mma.org.my/step-by-step-guideline-to-use-mma-apps/
All doctors can download the MMA mobile app FOC and register their personal information for verification. MMA website has the step by step guideline at: https://www.youtube.com/watch?v=XTrWlh1IGAA&feature=youtu.be In case doctor does not have a hand-phone, below are the admin fee for printing for both members and non-members:
- MMA Member first time request is FOC.
- Second request onwards: Admin fee is RM10. Email to CPD team: Reason/Subject header- unable to download certificate. IC number, full name and contact
- Non-Member admin fee is RM10. Email to CPD team: Reason/ Subject header - unable to download certificate. IC number, full name and contact number. number.
Check MMA Website link at https://www.youtube.com/watch?v=cRyFDeVMvmI
Email to CPD team; Provider’s organisation name, person in charge, contact number, reason of password forgot/changes.
Providers should email the CPD Team and request the person in charge’s contact.
Guideline and online registration can be done via MMA Website at: https://membership.mma.org.my/jw/web/userview/mma_cpd/cpd/_/cpdp_reg
CPD Provider is responsible to record and maintain the attendance of the participants and speakers at their accredited CPD events. To avoid delay, please proceed to contact the Provider/ Organiser directly. Contact details of the event organiser can be searched by the event title via the MMA Mobile App. Once the attendance record has been updated by the CPD Provider, proceed to refresh the MMA Mobile App (MMA Events) to view the updated CPD points via the MMA CPD Mobile App.
Please note before attending CPD events held in Malaysia, make sure it is organised by registered MMA CPD providers and the events have been approved under the online MMA CPD system; approved events are advertised on the MMA CPD Mobile Application (MMA Events).
In case the CPD activity held in Malaysia is not listed in the MMA Mobile App, MMA cannot award the CPD Points as the CPD Provider/organiser did not apply and request for CPD points to be awarded under the MMA CPD System.
CPD applications need to be submitted 60 days before the event date and processing the event will take up to 30 days. CPD documents need to be reviewed by the CPD committee first before CPD points can be awarded.
Contact the MMA branches based on the event state location.
If the participant has called the provider several times to update his or her attendance, and CPD points have still not been accredited; the participant can email their queries/complaints to the CPD team. Please also include the following information in the email:
- IC number
- Attendance certificate
- Contact number
Government doctors: Can view their accumulated CPD points in the MMA mobile app under accumulative CPD points - "points sent to myCPD" , further breakdown of the CPD points can be verified under the myCPD portal or contact myCPD at [email protected]/ 03-88831457 for further clarification(s).
Private sector doctors: the doctor needs to change the employment status to Private via the MMA mobile app under “edit profile” and inform myCPD to update the status to Private. Any issue with the MMA mobile app, kindly contact the MMA IT Officers at [email protected] / [email protected] or call 03-4041 1375.
During the APC application process, please proceed to register via the online MMC MERITS System at http://meritsmmc.moh.gov.my/ which will extract the overall CPD points from both the myCPD system and MMA CPD system in order to renew the APC. For further clarification(s), please contact MMC MERITS at [email protected].
Check if the doctor is government or private sector? Refer to answer number 11.
Attendance record - More than 10 doctors, email the MMA attendance excel sheet to the CPD team. Less than 10 doctors, kindly refer to the steps below:
- Login to the online MMA CPD system.
- Click on “past events”.
- Then click the event “attendance”.
- Next click on “Mark Attendance”.
- Key in the required details and click “Save”.
- Finally, go to “Delegate Attendance” and search the participant IC number or name to check the submitted record.
Kindly send your appeal in writing to the MMC at [email protected] or contact MMC.
Proceed to contact MMC directly to renew APC 2020. Contact: +(60)3-26912171
As per MMC’s ruling, 20 CPD POINTS is compulsory and mandatory for the renewal of Doctors APC. Furthermore, due to the MCO, MMA has approved many upcoming online Webinars and online modules, most of the online activities are free of charge. Doctors shall proceed to download the MMA mobile app to attend online webinars or online modules via laptop or hand-phone to accrue the 20 CPD points for APC 2021. These activities can be accessed anytime and anywhere.
Download MMA Mobile App for FREE: https://mma.org.my/step-by-step-guideline-to-use-mma-apps/ Online modules: https://mma.org.my/mma-cpd-online-module/
Download the MMA mobile app. Click on manual submission to submit the agenda and attendance certificate for review. This process would take within 30 days to complete. Update, status and feedback can be checked via the MMA mobile app after submission.
Click the following to view the query:
- Open the MMA mobile app
- Events
- Manual Submission
- Event title
- Reply
If doctor is still unable to view, screenshot the issue and email it to the CPD team.
Email to CPD team to request the required document details.
Registered and approved MMA CPD providers shall proceed to submit their request via the MMA CPD system. Videos need to be converted to PDF and uploaded via the MMA CPD system under additional documents. No admin fee is involved.
Login to the MMA CPD System and check the event ID code. Email the following to CPD team:
Event ID code and Reason to inactivate/ activate /delete.
Contact MMC or check the MMC website - https://mmc.gov.my/certification/#apccert
Approved online modules are listed on the MMA mobile app and MMA website: https://mma.org.my/mma-cpd-online-module/
Clear the browser history and key-in https in front of the web link. email IT in case the issue persists.
Request Provider to screenshot the error words highlighted in red, provide contact number and email it to the CPD team.
Email the above details to the IT team.
Email event code details to the CPD team.
Login and amend the date as stated in the steps below:
- Login to the MMA CPD System Provider account.
- Search Event ID CODE in approved events folder or past events folder..
- Click Edit Event.
- Select the Event End Date first, next select the Event Start Date.
- Scroll down and click Save.
Login MMA CPD provider system and check under pending for review or approved application. Process would take within 30 days.
If the organization email is under Gov, request the person in charge to refer to their internal IT to unblock the email sent by MMA OR change the email and check the inbox. Email link will expire within 15 minutes. For further clarifications, please email the MMA IT team at [email protected].
Applications under ‘Pending review’ and ‘Approved events’ - NO further amendments can be made. The provider can only change the of the event, should there be a postponement due to unseen circumstances. The date can be changed by the Provider after approval is obtained via the MMA CPD system.
Points are available via the MMA website at https://mma.org.my/web/wp-content/uploads/2018/04/MMC-CPD-GUIDELINES-v1.pdf OR the MMA CPD Provider welcome page.
For Online modules linked with MMA CPD system, the CPD points can checked via the myCPD portal for government doctors and private sector doctors should change the employment status on the app. Please contact the IT team should the issue persists .
CPD points are not compulsory for APC application of 2017, 2018 and 2019. As for the year 2020 onwards, it is compulsory to have at least 20 CPD points for APC application; these points must be accumulated from 1st July 20xx to 30th June 20xx. Please note that no CPD Points will be issued prior to 30th June 2018.
MPS
MPS is the world’s leading medical defence organisation, putting members first by providing professional support and expert medicolegal advice throughout their careers. MPS has been helping doctors who find themselves in medicolegal difficulties since 1892. We are here to help and support members when they need it. We work only for the benefit of our members, and have no external commercial or shareholder interests to distract us.
(a) Clinical Negligence
You can request indemnity for clinical negligence claims (not applicable to public or employer indemnity) and Good Samaritan acts worldwide.
(b) Advice and Legal Representation
You can request advice and legal representation for coroner’s inquests, disciplinary and regulatory proceedings and criminal investigations related to your professional practice.
(c) Complaints support
Talk to us about how to respond to and resolve patient complaints.
(d) Medicolegal advice
Contact us for medicolegal advice, including out of hours emergency support 24/7.
(e) Expert legal team
Access to dedicated expert legal team, which may include clinical negligence solicitors, medicolegal consultants and professional claims managers.
(f) Professional development workshops and online courses
CEU verified workshops and online seminars to develop your communication and risk management skills.
(g) Risk management resources
Access to online publications and case reports.
(h) Confidential counselling service
Access to our confidential counselling service to support you through a stressful case or claim.
(i) Help with unwanted media attention
Expert support including preparing statements and responding to the media on your behalf.
You may telephone 03-40411375 ext 123 or email MMA at [email protected] to get the contact details of the panel medicolegal lawyers.
You are eligible under MPS’s occurrence-based protection scheme. You can seek assistance for any complaint or claim arising from an adverse incident that took place during your membership tenure with MPS; even if it is brought to light years later, or if you have long since left MPS.
The subscription rates are based on specific grades according to your specialty and scope of practice. You may contact MMA via telephone 03-40411375 ext 123 or email us at [email protected] to enquire about the subscription.
For students, you may access to this weblink https://www.medicalprotection.org/malaysia/join/student-application to access the application form and apply online.
For medical doctors or specialists, you may access this weblink https://apply.medicalprotection.org/12?_gl=1*1fvycd5*_ga*MTQ0NDY4MDUwNS4xNjU5NjE0MzM2*_ga_QQG3Z36D67*MTY2MTA4Mjc0Ny40LjEuMTY2MTA4MjgyMC41My4wLjA to access the online application. Kindly email your queries to [email protected].
The approval of the MPS application will take within 7 working days.
The payment can be made either by cash, cheque or online bank transfer. Kindly email your queries to [email protected].
The certificate will be issued to you within the same day once MMA receives the proof of payment.
You may access to this weblink https://mma.org.my/web/wp-content/uploads/2019/10/Renewal-Form-2019-New.pdf to access the renewal form. The renewal form and proof of payment can be submitted to MMA by post, fax at 03-40418187 or email us at [email protected].
The 2025 renewal subscription will be available by July 2024. By that month, you will receive the renewal reminder by email to allow you to renew your MPS membership for the year 2025.
You may contact us at MMA via telephone 03-40411375 ext 123 or email us at [email protected].
Membership
The Malaysian Medical Association (MMA) is the largest medical association in Malaysia representing all registered medical practitioners and medical students in our country. It was established in 1959 and currently, we have 14,000 members. The aim of membership is to stay united and undivided and be represented as a single voice.
You can register online via MMA’s Website mma.org.my and click Join Now! or click Upgrade to member through MMA mobile app. You can also fill up the membership registration form in the website and submit to MMA House or the nearest MMA branch.
Must be fully registered or provisionally registered or conditionally registered in the Register kept by the Registrar of Medical Practitioners.

For more details, kindly click https://mma.org.my/membership-privileges/

*(1 -10 years of practice) starting from the 1st year Medical Officer.
The process and approval will take approximately two weeks and you will be notified via email.
You can login into https://membership.mma.org.my or through MMA mobile app to check your status.
Members will receive online receipts through email once payment has been made and you can also login into https://membership.mma.org.my and click on My Payments to retrieve your official receipt.
No physical cards will be sent out. Members can access their e-cards on the MMA mobile app.
You can login into https://membership.mma.org.my or MMA mobile app and click make payments to renew your membership online.
You can update your details via your MMA Account Portal or MMA mobile app. For residential and working address please email your updated address to [email protected].
To apply for life member , you can login into MMA's mobile app or Membership portal https://membership.mma.org.my and click upgrade to life member. Payment can be made through membership portal and MMA mobile app. You can opt for full or instalment payment plans for life membership.
Any change in the membership status in a branch should be notified in writing to the Honorary General Secretary before 28th February of that year. Any notification after that date shall take effect from the 1st of January of the following year. Failing which, those who change their place of work or residence in a state will remain in the current branch until 1st January of the following year.
Members are given two months grace period after the expiry date. However, it is advisable to renew once they receive the 1st renewal reminder in December.
If any member fail to pay subscription for any year and this failure shall persist on the 28th of February of that year, that member shall cease to enjoy all the benefits and privileges available to or enjoyed by members in benefit immediately and his name shall be removed from the Electoral Roll and he shall not be eligible to attend or vote or stand for office at any meetings of the Association, its Branches, Sections and Societies.
“Electoral Roll” means a Register of Ordinary Members who have paid the annual subscription before February 28, Life members and Exempt Members. Only members in Electoral Roll are eligible to vote or stand for office at any meetings of the Association, its Branches, Sections and Societies.
PPS
PPS Stand for Private Practitioners Section.
PPSMMA is a section whose responsibility is to champion issues affecting private medical doctors.
For the moment, the PPSMMA Chairman is reachable via email at [email protected]. Please send your enquiries/complaints to this email address.
Mr Anthony is the PIC for the IHeed courses (New course intake). He is reachable via email at [email protected]. Please also keep us in the loop at [email protected].
PPSMMA Annual General Meeting (AGM)
Private Sector Medical Doctors in benefit (active duty).
PPSMMA is a section whose responsibility is to champion issues affecting private medical doctors.
Other Matters
Please address your issues in writing to the PPSMMA Chairman and email it to [email protected].
Ethics
Please ensure the below details are included in the letter:
a) Full Name as per IC.
b) IC Number.
c) Email address.
d) Conatct Number.
e) Nature of the Complaint.
f) Any supporting documents as proof.
g) The letter must be signed by the complaint.
Kindly follow the steps below to write an offical letter addressed to the Honorary General Secretary and send it by hand or via post to the following address:
Malaysian Medical Association
4th Floor, MMA House
124 Jalan Pahang
53000 Kuala Lumpur
Alternatively email to the Honorary General Secretary at [email protected]